Thank you for shopping with Willow Chalk.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Processing times may be longer during holidays, promotions, or periods of high demand.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 10–20 business days
- International: 10–25 business days
Delivery times are estimates and may vary depending on carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Tracking Information
Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 72 hours for tracking updates to appear.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us and we will work with the carrier to help locate your shipment.
Contact Us
For shipping questions, please contact:
We aim to respond within 24–48 business hours.